COVID-19

Sunny Days Hotels Management

At Sunny Days Hotels, our priority is your health and safety. Considering the rapidly evolving COVID-19 (Coronavirus) situation, we are taking standards for hygiene and cleanliness very seriously, as well as additional steps to ensure the safety of our guests and staff members. We follow the guidelines of local health authorities, CDC, WHO and we act according to setup our routines and procedures to prevent the spread of infection. Our team members are trained to handle situations at our hotel and we have confidence in their abilities.

General Disinfection for Hotels

Under COVID-19 outbreak and after last guest departure general disinfection procedure is done by our team with special consideration is given to the application of cleaning and sanitation measures in all hotels areas We disinfect frequently the Building entrances, public areas, rooms, back house areas, vehicles, and special attention is given to high touch areas using 1000 to 4000 ppm sodium hypochlorite, leave for 15-30 minutes.

Staff Members

  • Provide all the necessary information and practices about COVID-19
  • All staff members are requested to measure their body temperature
  • All staff should wash hands frequently with soap and water and dry them well
  • Avoid touching their eyes, nose, and mouth
  • Avoid contact with others (touching, kissing, hugging, and other intimate contacts)
  • All Employees coming back from vacation must stay in quarantine rooms for at least 14 days.
  • Use alcohol-based hand
  • Maintain at least 1m distance from anyone who is coughing or sneezing
  • If you have a fever, cough, and difficulty breathing, seek medical attention immediately
  • External official training took place in the hotel under the supervision of the Ministry of health according to WHO information.

Reception and concierge

  • All front office staff wears surgical masks during their duties. The concierge team offer hand  sanitizer for the guests upon arrival and before entering the hotel
  • Deliver a letter of the following instruction to our guest Reception and concierge
  • All arrivals especially from affected countries are screened to Identify with symptoms of COVID-19 and requested to measure their body temperature upon check-in Past travel records within the last 14 days are obtained from each check-in guest for the record
  • Manager-on-duty refers all sick guests or suspicious cases to proceed to the hospital for a medical check.
  • Main entrance, the hotel’s lobby, and Desk are sprayed with qualified disinfectant every hour.

Guest Stay Instructions letter

  • Wash your hands regularly with soap and water, It takes about 20 seconds to wash hands properly
  • Use a tissue for coughs and sneezes, Dispose of them in the room waste bin
  • If you don’t have a tissue uses your sleeve
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • If you feel unwell, feverish, or develop a cough, stay in your room.
  • We will give you the necessary advice.
  • Do not go to the restaurant if unwell, food will be brought to your room

Hotel Rooms

  • Chlorine at 1000ppm is used for disinfection procedure After each checks out, all rooms are carefully Sanitize using the chlorine-based solution and steam Cleaning We increase the frequency of cleaning and disinfecting We supply the housekeeping team with sufficient disinfectants; PPE, and other supplies
  • For soft furnishings (sofas, mattresses, etc.), other cleaning procedures may be used: steam cleaning (vaporizer)
  • Linen management linens and clothes should be put in special, marked laundry bags and handled carefully. Clean and disinfect hampers or other carts for transporting of laundry. Instructions are given for washing them in hot cycles (70ºCor more) with the usual detergents

Hotel leisure facilities

  • We increased cleaning and hygiene protocols. Beach beds sanitized on a daily basis
  • Increase distance between beach beds maximum 2 beach beds per share
  • Skirting beach beds on beach shades (We are not going to use all beach shades) We must keep a distance Minimum of 5 meters between shades
  • Adequate handwashing facilities including liquid soap, paper towels, hand dryer, and Hand gel are available – We offer disinfectant dispensers in public areas to our guests.

Dining

  • Different measures from food preparation to dining experience have been implemented to ensure food hygiene safety
  • No self-service machines with Minimize contact
  • We will use a table service system rather than a buffet
  • A maximum of 4 people are set if they are from the same family otherwise tables are set for 2 people
  • All crockery and utensils used at the buffet counters,  including tongs, spoons, and underline are changed  and sanitized every 20 minutes
  • Dining tables and chairs are sanitized with designated disinfectant before serving new guests, so our guests can find a pleasant and safe dining experience at all restaurants
  • A maximum of four people are allowed per table.
  • Our staff perform personal hygiene focusing on frequent regular hand washing, cough hygiene, strictly
  • Table arrangement has been adjusted to 1.5m distance from each other
  • Service staff are ensuring (and asking the guests) to use sanitizer gel at the restaurant entrance
  • Suppliers of goods and services Contractors follow safe systems of work to prevent the spread of COVID-19